YOUR INFORMATION

Privacy Policy

Effective date: October 3, 2026

Who we are

Plaid Resolution Services LLC creates plaid clothing. Website: plaidresolution.com. Business address: 360 Delaware Ave Suite 206N, Buffalo, New York 14202. Privacy contact: info@plaidresolution.com. Phone: +1 (716) 394-2969.

Information you provide

When you submit an inquiry, the form requests your name, email address, phone number, inquiry details, preferred contact time, and any preferred date you provide. We record your four separate SMS consent choices, the disclosure shown to you, submission time, source website origin, and receipt identifier. Please do not submit payment details, passwords, government identifiers, or other sensitive information.

If you email info@plaidresolution.com, we may collect your message content, attachments, sender and recipient information, and message headers. Please avoid sending sensitive information that is not needed for your inquiry.

How we use information

We use inquiry information to review and respond to your request, coordinate follow-up about clothing and customer care, and record your communication preferences. An inquiry does not place an order or create an account. Submitting a request without SMS consent does not enroll you in text messaging.

SMS program and your consent

Plaid Resolution Services LLC offers four separate optional SMS choices on our contact form: authentication and verification codes, account notifications, clothing inquiries and customer care, and marketing.

To opt in, select the relevant SMS checkbox and submit the form. Entering a phone number alone does not authorize SMS. No checkbox is preselected. You may leave all four unchecked and still submit an inquiry or request or purchase clothing. Consent is not a condition of purchase or service.

Your choices apply only to Plaid Resolution Services LLC and the selected message categories. Choosing one category does not authorize any other category. Accepting these website terms does not opt you into SMS or authorize another business to contact you.

• Authentication and verification: verification codes when you request identity verification or account access.
• Account notifications: non-marketing updates about changes to your customer account, account status, or account security.
• Customer care: messages about clothing inquiries, orders, returns, exchanges, and related support.
• Marketing: new clothing collections, clothing offers, and promotions, only with separate marketing consent.

You may separately authorize authentication messages and account notifications. These choices do not create an account or request a code. These messages apply only when you use the relevant account service or request verification. Neither choice authorizes marketing.

Message frequency varies with your requests, account activity, and selected preferences. Message and data rates may apply under your mobile plan. Messages may be recurring and may be sent using automated technology.

Opting out and getting help

Reply STOP to opt out of SMS or Reply HELP for help. You may also withdraw consent or request assistance through info@plaidresolution.com or +1 (716) 394-2969. Withdrawing SMS consent does not prevent you from requesting or purchasing clothing.

After an opt-out, further program texts will stop; a single non-promotional acknowledgment may confirm the change. To subscribe again, provide a new explicit opt-in. Tell us if you stop using the submitted phone number so your preferences can be updated.

Mobile carriers are not liable for delayed or undelivered messages. SMS delivery depends on your mobile network and device and is not guaranteed.

Sharing and protection of mobile information

We do not sell or rent personal information. Mobile numbers, SMS opt-in records, and consent are never sold, rented, or passed to affiliates, lead generators, or other third parties for their own advertising or promotions. We do not share mobile information with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent are excluded from all other data-sharing permissions described in this policy. We disclose this information only to providers that need it to operate our messaging program on our behalf, such as consent-record hosting, messaging platforms, and carriers, subject to restricted use. These providers may not use it for their own marketing or transfer your consent to another sender.

Storage and service providers

Accepted form requests are stored in private, encrypted Amazon Web Services (AWS) S3 storage. AWS provides website hosting, contact request processing, and submission storage. Email providers process messages sent to our contact address. Other providers may support customer care, subject to the mobile-data restrictions above. Authorized personnel may access records to handle requests. No system can guarantee absolute security.

Retention and your choices

Contact form records have no automatic expiration configured. They are retained until reviewed and deleted by authorized personnel, subject to applicable recordkeeping needs. You may request access, correction, or deletion, or withdraw consent, using the privacy contact above. We may need to verify your identity before releasing or changing a record. Some information may need to be retained to meet legal obligations.

Cookies and analytics

This website does not currently use analytics tools, advertising cookies, tracking pixels, or external font services. Our hosting provider processes technical connection information needed to deliver and protect the website. Form receipts do not store your IP address.

Updates and contact

We may update this policy as our services or data practices change. The revision date will appear here. Additional program details appear in our Terms & Conditions.

Plaid Resolution Services LLC
360 Delaware Ave Suite 206N, Buffalo, New York 14202
info@plaidresolution.com
+1 (716) 394-2969
plaidresolution.com